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Artwell.

Privacy Policy

Version v1.0

Last Updated: November 26, 2025

1. Introduction

Artwell LLC ("Artwell," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website artwell.ai (the "Site") and use our services (the "Services").

By accessing or using our Site and Services, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services.

2. Information We Collect

Information You Provide to Us

  • Contact Information: Name, email address, and any other information you provide when joining our waitlist or contacting us
  • Communications: Contents of messages you send to us through contact forms or email
  • Account Information: Username, password, and profile information (when our Services launch)
  • Content Data: Voice recordings, text, and other content you create or upload to our Services (when our Services launch)
  • Payment Information: Billing details and payment card information (processed by our third-party payment processors)

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent on pages, and interaction patterns
  • Device Information: Browser type, operating system, IP address, device identifiers, and mobile network information
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience
  • Location Information: Approximate location based on IP address

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information
  • Send you updates, newsletters, and marketing communications (with your consent)
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and administrative messages
  • Monitor and analyze trends, usage, and activities to improve user experience
  • Detect, prevent, and address technical issues and fraudulent activity
  • Comply with legal obligations and enforce our terms
  • Develop new features and services
  • 4. Cookies and Tracking Technologies

    What Are Cookies

    Cookies are small text files that are placed on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our Site.

    How We Use Cookies

    We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Analyze how our Site is used and perform analytics
  • Prevent fraudulent activity and improve security
  • Deliver relevant content and features
  • Types of Cookies We Use

    Essential Cookies

    Required for the Site to function properly. These cannot be disabled.

    Analytics Cookies

    Help us understand how visitors interact with our Site by collecting anonymous information.

    Functionality Cookies

    Remember your preferences and choices to provide a more personalized experience.

    Marketing Cookies

    May be used in the future to deliver relevant advertisements and track campaign effectiveness.

    Third-Party Cookies

    We may use third-party services that place cookies on your device, including:

  • Google Analytics for usage statistics
  • Cloud infrastructure providers for performance monitoring
  • Security services for fraud prevention
  • Managing Cookies

    Most web browsers allow you to control cookies through their settings. You can:

  • View what cookies are stored on your device
  • Delete some or all cookies
  • Block cookies from specific or all websites
  • Configure your browser to notify you when cookies are set
  • Please note that disabling certain cookies may limit the functionality of our Site.

    5. Information Sharing and Disclosure

    We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

    We may share your information when you give us explicit permission to do so.

    Service Providers

    We may share your information with third-party vendors who perform services on our behalf, such as:

  • Cloud hosting and infrastructure providers
  • Payment processors
  • Email service providers
  • Analytics providers
  • Customer support tools
  • We may disclose your information if required to do so by law or in response to valid requests by public authorities, including:

  • Court orders and subpoenas
  • Government investigations
  • National security or law enforcement requirements
  • Business Transfers

    If Artwell is involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.

    Protection of Rights

    We may disclose your information when we believe it is necessary to:

  • Protect our rights, privacy, safety, or property
  • Protect the rights and safety of our users or others
  • Investigate fraud or respond to a government request
  • 6. Data Security

    We implement appropriate technical and organizational measures designed to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication requirements
  • Employee training on data protection
  • However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Data Retention

    We retain your personal information for as long as necessary to:

  • Provide our Services to you
  • Comply with our legal obligations
  • Resolve disputes and enforce our agreements
  • Fulfill the purposes outlined in this Privacy Policy
  • When we no longer need your information, we will securely delete or anonymize it.

    8. Your Rights and Choices

    Access and Portability

    You may request access to your personal information and receive a copy in a portable format.

    Correction and Update

    You may request that we correct or update inaccurate or incomplete personal information.

    Deletion

    You may request that we delete your personal information, subject to certain legal exceptions.

    Opt-Out

    You may opt-out of receiving marketing communications from us by following the unsubscribe instructions in those messages.

    You can manage your cookie preferences through your browser settings. See Section 4 above for more details.

    To exercise any of these rights, please contact us through our Contact page at artwell.ai/contact.

    9. California Privacy Rights

    California residents have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You may request information about the personal information we collect, use, and disclose
  • Right to Delete: You may request deletion of your personal information
  • Right to Opt-Out: You have the right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights
  • To exercise these rights, California residents may contact us through our Contact page at artwell.ai/contact.

    10. European Privacy Rights

    If you are located in the European Economic Area (EEA) or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR):

  • Legal Basis: We process your personal information only when we have a legal basis to do so
  • Data Protection Officer: You may contact our data protection team for privacy concerns
  • Supervisory Authority: You have the right to lodge a complaint with your local data protection authority
  • 11. International Data Transfers

    If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located. By using our Services, you consent to the transfer of your information to the United States.

    12. Children's Privacy

    Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly.

    Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

    14. Changes to This Privacy Policy

    We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification (for significant changes)
  • 15. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us through our Contact page at artwell.ai/contact.

    Artwell LLC
    Website: artwell.ai/contact

    This document was last updated on November 26, 2025. For questions or concerns, please visit our contact page.